GENERAL CONDITIONS OF SALE
PREAMBLE
The site is the property of Romain OZOUF in its entirety, as well as all related rights. Any reproduction, in whole or in part, is systematically subject to the authorization of the owners. However, hypertext links to the site are authorized without specific request.
ACCEPTANCE OF TERMS
The customer acknowledges having read, at the time of placing the order, the specific conditions of sale stated on this screen.
These general conditions of sale govern the contractual relations between Romain OZOUF, www.chocolateinabottle.shop and its customer.
These general terms and conditions of sale are subject to change at any time. The applicable general terms and conditions are those in force at the time the order was placed.
PRODUCTS
All products presented on www.chocolateinabottle.shop are available in our warehouse, except for temporary unavailability clearly indicated. In the event of unavailability, the product cannot be added to the basket, or, if the last item is ordered by another customer at the same time, the basket cannot be validated. The product is reserved for the customer as soon as the basket
is validated.
ORDER
Automatic recording systems are considered as proof of the nature, content and date of the order. www.chocolateinabottle.shop confirms acceptance of the order to the customer at the email address provided by the customer. The sale will only be concluded once the order has been confirmed. The information provided by the buyer when placing the order is binding on the buyer: in the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility of delivering the product.
PRICE
The price is expressed in Euros.
The price indicated on the product sheets does not include transport.
The price indicated at the time of payment is the final price, expressed inclusive of all taxes for France and EEC countries. This price includes the price of the products, handling, packaging and storage costs of the products, transport and commissioning costs.
PAYMENT
The price charged to the customer is the price indicated on the order confirmation sent by www.chocolateinabottle.shop
The price of the products is payable in cash on the day of the actual order.
Payment is made by credit card bearing the CB logo, personal check (checks drawn in France only), bank transfer, and Paypal.
SARL ROMVAL allows you to pay online by credit card via a banking server in a secure environment.
Your credit card number is only communicated as part of your direct and secure SSL exchange with the bank's server, without going through the store's server. Your credit card number is known only to our partner Stripe or its service provider.
The order validated by the customer will only be considered effective when the relevant bank payment centers have given their agreement. In the event of refusal by said centers, the order will be automatically canceled and the customer notified, on the payment return page, or by email. Furthermore, www.chocolateinabottle.shop reserves the right to refuse any
order from a customer with whom there is a dispute.
In the case of payment by check, the order will only be sent upon receipt of the check. The same applies in the case of payment by bank transfer.
DISPUTES
In the event of difficulties in the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution, in particular with the help of a professional association in the sector, a consumer association or any other advisor of his choice. It is recalled that as a general rule and subject to the assessment of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes that the buyer honors his Financial commitments to the seller.
Complaints or disputes will always be received with attentive kindness, good faith always being presumed in the person who takes the trouble to explain his situation. In the event of a dispute, the customer will contact the company as a priority to obtain an amicable solution.
Failing this, in accordance with the provisions of Article L 141-5 of the Consumer Code, the customer may, at his choice, refer the matter to one of the courts with territorial jurisdiction under the Code of Civil Procedure, the court of the place where he resided at the time of conclusion of the order.
GUARANTEE
En toute hypothèse, le client bénéficie de la garantie légale de conformité (articles L 211-1 à L 211-14 du code de la consommation), et de la garantie légale des vices cachés (articles.1625 et 1641 du Code Civil).
Les articles 1642 à 1649 fixent les modalités d'application de cette garantie.
En vertu de l'article L. 211-12 « L’action résultant du défaut de conformité se prescrit par deux ans à compter de la délivrance du bien ». Selon l’article L.211-7 « les défauts de conformité qui apparaissent dans un délai de six mois à partir de la délivrance du bien sont présumés exister au moment de la délivrance sauf preuve du contraire »
LEGAL INFORMATION
Le renseignement des informations nominatives collectées aux fins de la vente à distance est obligatoire, ces informations étant indispensables pour le traitement et l'acheminement des commandes, l'établissement des factures et contrats de garantie. Le défaut de renseignement entraîne la non-validation de la commande.
Les informations nominatives collectées sur ce site font l'objet d'un traitement informatique. Elles sont destinées à la gestion de la clientèle de l'entreprise ROMAIN OZOUF.
Le fichier informatique contenant ces informations a été déclaré à la Commission Nationale de l'Informatique et des Libertés (CNIL) sous le n°1390825.
Conformément à la loi Informatique et Libertés du 6 janvier 1978 modifiée en 2004, le client dispose d'un droit d'accès, de rectification et de suppression des données le concernant, qu'il peut exercer auprès de SARL ROMVAL à l'adresse indiquée au début de ce document.
ROMAIN OZOUF www.chocolateinabottle.shop s'engage à ne pas communiquer, gratuitement ou avec contrepartie, les coordonnées du client à un tiers, sauf en cas d'autorisation expresse du client.
WITHDRAWAL FORM
If you wish to cancel your order and withdraw, please send us the completed, dated and signed form below by post or email.
(Please complete and return this form only if you wish to withdraw from the contract.)
For the attention of Romain OZOUF, 32 Avenue maréchal Foch - 07300 Tournon sur Rhône, contact@chocolateinabottle.shop:
I/we (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the goods (*)/for the provision of services (*) below:
Ordered on (*)/received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of the consumer(s) (only if this form is notified on paper):
Date :
(*) Delete as appropriate.
According to article L.612-1 of the Consumer Code, it is recalled that "any consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable resolution of the dispute which opposes him to a professional.
To this end, the professional guarantees the consumer effective recourse to a consumer mediation system.
In this respect, MONSIEUR ROMAIN OZOUF offers his Consumer Clients, in the context of disputes which have not been resolved amicably after a complaint by mail, the mediation of a consumer mediator, whose contact details are as follows:
Mediation Conso Drôme, 19 Bis Rue Jonchère, 26000,
Valence. Website: https://mediation-conso-drome.org/